Blacklisted
Last Updated: 22nd February 2026
Please read these terms and conditions carefully before using our website and services.
1. Introduction
These Terms and Conditions (“Terms”) govern your use of this website and the purchase of products from Blacklisted, a trading name of KHORA Collective Limited (“Blacklisted”, “we”, “us”, “our”).
KHORA Collective Limited is the legal entity responsible for operating this website and fulfilling all orders placed through it.
2. Company Information
Legal Entity: KHORA Collective Limited
Trading Name: Blacklisted
Registered Trading Address:
3rd Floor, 86-90 Paul Street,
London, England, United Kingdom, EC2A 4NE
Contact Email: hello@blacklistedthegame.com
3. Eligibility
By using this website and placing an order, you confirm that:
- You are at least 18 years old; or
- You have the consent of a parent or legal guardian.
We reserve the right to refuse service at our discretion.
4. Products
Blacklisted is a physical card game product.
We make reasonable efforts to ensure that:
- Product descriptions are accurate
- Images represent the product as closely as possible
- Pricing information is correct
However, minor variations in colour, packaging, or design may occur.
We reserve the right to modify or discontinue products without prior notice.
5. Orders & Contract Formation
When you place an order:
- You are making an offer to purchase a product.
- A legally binding contract is formed only when we send an order confirmation email.
We reserve the right to:
- Refuse or cancel any order
- Limit quantities
- Cancel orders due to pricing errors
If payment has already been taken for a cancelled order, a full refund will be issued.
6. Pricing & Payment
All prices are listed in GBP, USD, DHS and GHS and may vary by region.
Where applicable:
- VAT may be included in UK pricing.
- Customers outside the UK may be responsible for import duties, customs fees, or local taxes.
Payment must be received in full before dispatch.
We use secure third-party payment processors and do not store full payment card details.
7. Shipping & International Orders
We currently ship to:
- United Kingdom
- United Arab Emirates
- United States
- Ghana
Delivery times are estimates only and not guaranteed.
We are not responsible for delays caused by:
- Courier services
- Customs processing
- Force majeure events
Risk of loss passes to you upon confirmed delivery.
Customers are responsible for providing accurate shipping information.
8. Returns & Consumer Rights
UK Customers
Under the UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods for a full refund, provided the item is unused and in resalable condition.
You must notify us in writing at:
orders@blacklistedthegame.com
Return shipping costs are the responsibility of the customer unless the item is faulty.
Under the Consumer Rights Act 2015, goods must be:
- As described
- Of satisfactory quality
- Fit for purpose
If your item is faulty, you are entitled to a repair, replacement, or refund in accordance with UK law.
International Customers (UAE, US, Ghana)
Returns are accepted within 14 days of delivery, provided:
- The product is unused
- It remains in original packaging
- It is in resalable condition
Return shipping costs are the responsibility of the customer unless the item is defective.
Refunds are processed once returned goods are inspected.
9. Damaged or Faulty Items
If your item arrives damaged or defective, you must notify us within 48 hours of delivery and provide photographic evidence.
We will offer a replacement or refund where appropriate.
10. Intellectual Property
All content on this website and within the Blacklisted game, including but not limited to:
- Game concepts
- Card content
- Names
- Designs
- Logos
- Graphics
- Text
- Branding
is the intellectual property of KHORA Collective Limited.
Unauthorised reproduction, distribution, or commercial use is strictly prohibited and may result in legal action.
11. Limitation of Liability
To the fullest extent permitted by law, Blacklisted (operated by KHORA Collective Limited) shall not be liable for:
- Indirect or consequential losses
- Loss of profit or revenue
- Business interruption
- Delays beyond our reasonable control
Nothing in these Terms limits liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot legally be excluded
12. Website Use
You agree not to:
- Use the website unlawfully
- Attempt to hack, disrupt, or damage the website
- Infringe intellectual property rights
- Provide false or misleading information
We reserve the right to suspend access if misuse is suspected.
13. Privacy & Data Protection
Your use of this website is also governed by our Privacy Policy and Cookie Policy.
We process personal data in accordance with applicable UK data protection laws, including the UK GDPR.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Amendments
We reserve the right to update these Terms at any time.
Updated versions will be posted on this website and will take effect immediately upon publication.
Permission is granted to temporarily download one copy of the materials on this website for personal, non-commercial transitory viewing only.