Privacy Policy

Blacklisted
Last Updated: 22nd February 2026

1. Who We Are

Blacklisted is a trading name of KHORA Collective Limited, a company registered in England and Wales.

Registered Trading Address:
3rd Floor, 86-90 Paul Street
London, England
United Kingdom, EC2A 4NE

Email: hello@blacklistedthegame.com

KHORA Collective Limited is the “data controller” responsible for your personal data.

2. What This Policy Covers

This Privacy Policy explains:

  • What personal data we collect
  • How we use it
  • The legal basis for processing
  • How we store and protect it
  • Your rights under UK data protection law

By using this website, you agree to the practices described in this policy.

3. What Information We Collect

We may collect the following personal data:

A. Information You Provide Directly

When you:

  • Place an order
  • Contact us
  • Subscribe to emails

We may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details
  • Any information you include in communications

B. Payment Information

Payments are processed through secure third-party payment providers.

We do not store full card details.
Payment processors may collect:

  • Card details
  • Transaction data

These providers act as independent data controllers.

C. Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Cookies and tracking data

This helps us improve website performance and user experience.

4. How We Use Your Information

We use your personal data to:

  • Process and fulfil orders
  • Communicate with you about your order
  • Respond to enquiries
  • Provide customer support
  • Improve our website
  • Send marketing emails (if you opt in)
  • Prevent fraud

5. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we rely on the following lawful bases:

Contract

To process and deliver your order.

Legitimate Interests

To improve our services and prevent fraud.

Consent

For marketing communications (you can withdraw consent at any time).

Legal Obligation

Where required for tax, accounting, or legal compliance.

6. Marketing Communications

If you subscribe to our mailing list:

  • We may send promotional emails about Blacklisted.
  • You can unsubscribe at any time by clicking the link in any email.
  • We will never sell your personal data.

7. Sharing Your Information

We may share your data with:

  • Payment processors
  • Shipping providers
  • Website hosting providers
  • Email marketing platforms
  • Accountants or legal advisers (if required)

We do not sell your personal data.

8. International Transfers

As we sell to customers in:

  • United Kingdom
  • United Arab Emirates
  • United States
  • Ghana

Your data may be processed outside the UK.

Where data is transferred internationally, we ensure appropriate safeguards are in place, including standard contractual clauses where required.

9. Data Retention

We retain personal data only as long as necessary to:

  • Fulfil orders
  • Comply with tax and legal obligations
  • Resolve disputes

Financial transaction records may be retained for up to 6 years in line with UK tax requirements.

10. Your Rights Under UK GDPR

If you are located in the UK or EU, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability

To exercise any of these rights, contact:
hello@blacklistedthegame.com

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

11. Data Security

We implement appropriate technical and organisational measures to protect your data from:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure

However, no internet transmission is completely secure.

12. Cookies

We use cookies to:

  • Ensure website functionality
  • Improve user experience
  • Analyse traffic
  • Support marketing efforts

You can manage cookie preferences through your browser settings.

A separate Cookie Policy may provide more detail.

13. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

14. Children’s Privacy

Our website and products are not directed at children under 14.

We do not knowingly collect personal data from children without parental consent.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website with the updated date.

This privacy policy describes how we collect, use, and protect your personal information when you use our website and services.

 

Shopping Basket
Scroll to Top